Refund & Cancellation Policy

This Refund & Cancellation Policy applies to paid NiveshLens Pro subscriptions operated by NiveshLens (“NiveshLens”, “we”, “us”). Payments are processed securely by Razorpay (card, UPI or netbanking).

1. What you’re paying for

NiveshLens Pro is a subscription to analytics features. Plans are ₹80 per month or ₹500 per year. The free tier and the 7-day free trial cost nothing and require no card on file.

2. Free trial

The 7-day Pro trial carries no charge. At the end of the trial your account automatically reverts to the free tier unless you choose to subscribe. Nothing is billed for the trial itself.

3. Cancellation

You can cancel your subscription at any time from Settings. On cancellation, your Pro access continues until the end of the billing period you have already paid for — it is not cut off immediately — after which your account reverts to the free tier and you are not billed again. We do not provide partial or pro-rated refunds for the unused portion of a billing period that has already started.

4. Refunds

• Annual plan (₹500): if you decide NiveshLens Pro isn’t for you, email us within 14 days of the charge and we will refund the full ₹500. After 14 days the annual fee is non-refundable, though you may cancel any time to stop future renewals.
• Monthly plan (₹80): the monthly fee is non-refundable once charged. Cancel any time to stop the next charge; access continues until the period ends.
• Duplicate or erroneous charges: if you are billed in error (for example a duplicate payment), contact us and we will refund the incorrect amount in full.

5. How to request a refund

Email care@niveshlens.in from the address on your account, with your registered email and the approximate date of the charge. Approved refunds are returned to your original payment method via Razorpay, typically within 5–7 business days (your bank may take a little longer to reflect it).

6. No commissions

Your subscription is our only revenue. NiveshLens is an analytics service — not a distributor or adviser — and we earn no commission from any AMC. See our Disclaimer.

7. Contact

Questions about billing, cancellation or refunds: care@niveshlens.in (support) or care@niveshlens.in (grievances). See also our Contact page and Terms of Service.